Terms and Conditions

Article 1: These conditions of sale define the contractual relations between the SAMSOUKKA company and the buyer, governing any purchase made on the website www.samsoukkaparis.com.

By placing an order, the buyer acknowledges having taken knowledge of the General Terms and Conditions and accepts them without reservation.
The samsoukka company reserves the right to modify these conditions of sale to comply with new regulations or improve the use of its site. The applicable conditions will be those in force on the date of the order.

Article 2: The order: The buyer declares to have read the conditions general sales guidelines when placing the order. Without this condition, no order can be validated. A confirmation email will be sent to the buyer once the order validated. No order can be canceled or modified after confirmation of this. An order is considered validated only after receipt of payment.

Article 3: Payment: Payments are secure and can be made by various payment methods offered when ordering. The customer can pay by credit card or by PayPal Once payment has been made and the order validated, no cancellation is not possible

Article 4: delivery: The order is delivered to the address indicated by the buyer when placing an order. The samsoukka company undertakes to provide the buyer with a number tracking which will allow him to follow the delivery of his parcel until delivery thereof. The delivery time is 48/72 working hours after dispatch of the order. Depending on the destination The order can be prepared in 24/48 hours Packages are shipped via DHL express carrier.

Article 5 : Delivery and return: The delivery time is 48/72 working hours after dispatch. is 5 to 7 working days before. depending on the destination. Depending on the destination, the preparation of the order can be carried out within 24/48 hours.

Packages are shipped via the carrier colissimo, mondial relay or dhl express depending on the destination.Customs fees may be applied

Those based on the weight or amount of the order. If the package weighs more than 1kg you will pay customs fees. If the order is over €80 you may also be liable to pay fees as parcels now leave from the UAE

Regarding returns, if an item does not suit the buyer, he has 20 days to withdraw, to do so he must contact the store's customer service by email or via the home page of the site. The return package must be returned in its original packaging,
Any item already worn or damaged by the buyer will be refused. The return of items can be made either in France or in the Emirates depending on the customer's destination.
The return costs are the responsibility of the customer. The customer must return the package to the postal address provided in advance, by email, by the seller. The customer, once his return has been shipped, must send the seller a valid tracking number allowing him to track the package and avoid any problem such as loss or theft of the package. If the customer decides to make a return without a tracking number. Samsoukka will not take any responsibility in the event of risk or theft of the return package. The customer has the option of making their return via colissimo, mondial relay or by hand delivery (make a request directly by email to the seller)

Article 6: Customer service: For any information, please contact customer service by email Contact@samsoukkaparis.com ou societeskka@gmail.com

Article 7: Personal data: The samsoukka company is committed to protecting data personal information of these customers. All personal data is treated with the greatest confidentiality in accordance with the provisions of the policy Protection of personal data. Customs fees may be applied, depending on the amount of the order or weight of the package. These depend on the Country of Residence. We invite you to contact the customs services of your country to find out more.