The delivery time is 48/72 working hours after dispatch. is 5 to 7 working days before. depending on the destination. Depending on the destination, the preparation of the order can be carried out within 24/48 hours.

Packages are shipped via the carrier colissimo, mondial relay or dhl express depending on the destination.Customs fees may be applied. 

Regarding returns, if an item does not suit the buyer, he has 20 days to withdraw, to do so he must contact the store's customer service by email or via the home page of the site. The return package must be returned in its original packaging,
Any item already worn or damaged by the buyer will be refused. The return of items can be made either in France or in the Emirates depending on the customer's destination.
The return costs are the responsibility of the customer. The customer must return the package to the postal address provided in advance, by email, by the seller. The customer, once his return has been shipped, must send the seller a valid tracking number allowing him to track the package and avoid any problem such as loss or theft of the package. If the customer decides to make a return without a tracking number. Samsoukka will not take any responsibility in the event of risk or theft of the return package. The customer has the option of making their return via colissimo, mondial relay or by hand delivery (make a request directly by email to the seller)

The refund period is 15 days from the date of receipt of your return (indicated in the tracking number, which the customer will have provided to us beforehand)

No need to contact us before the 15-day period. if the 15-day period has been exceeded and the customer has still not received their refund. The customer can then contact us by email or on the contact page of the website

Return requests are made by email onlyIf the customer considers that an item is defective, he has 20 days to return the item to us. Once the item has been received by the seller, and if the defect is confirmed by the seller. The seller agrees to refund the amount of the order as well as the amount of shipping costs paid in advance by the customer when placing the order.